Quick Access
🔗
Integrate Meta
Connect your WhatsApp Business account to power campaigns and conversations.
🛡️
Embedded
📱
Mobile App
⚙️
Manual
⚡
—
Current Plan
—
Analytics
Record interactions
📋
All Interactions
| # | Date ↕ | Store | Client ↕ | Phone | Channel | Employee | Status ↕ | Rating ↕ | Response time | Notes | Actions |
|---|
💬
WhapeX Chat
Select a conversation to start messaging
Orders
Manage and track all customer orders
→
🛒
All Orders
| # | Date | Store | Agent | Client | Phone | Products | Total | Status | Actions |
|---|
Tasks
Manage team & customer tasks
👥 Lead Management
Track and manage your sales
📣 WhatsApp Campaigns
Send bulk messages to your customers
1️⃣ Select Store
2️⃣ Recipients
3️⃣ Message
{{name}}
{{store}}
4️⃣ Schedule
📱 Preview
Your message will appear here
0
Recipients
~0m
Est. Time
🏪 Stores
All Stores
👥 Team
Employees
Manage user permissions and access
📦 Products
Manage Inventory
Select store then add your product
📋 Catalogues
Store Catalogues
PDF per store — sent directly to customer
on WhatsApp
💳 Payment Gateway
Each store can have its own payment gateway
Instagram Connect
Connect your Instagram Business account to receive and reply to DMs
Instagram Account
Not Connected
🌐
Instagram Webhook
⚠️
Add these in your Meta App → Webhooks → Instagram → Subscribe to messages field
ℹ️
Prerequisites
✓ Instagram Business or Creator Account
✓ Linked Facebook Business Page
✓ Admin Access to Facebook Page
✓ Meta App with Instagram permissions
🔗
Connection Steps
1
🔄 Convert to Professional
Convert your Instagram to a Business or Creator account in mobile settings.
2
🔗 Link Facebook Page
Go to Facebook Page Settings → Linked Accounts → Instagram.
3
🔓 Enable Message Access
Privacy → Messages → turn on "Allow Access to Messages".
4
✅ Add Credentials
Enter your Page ID and Access Token in the form.
✨
What's Unlocked
💬
DM Inbox
Receive & reply to DMs
📊
Unified Chat
WA + Instagram together
🤖
Auto Replies
Quick replies for DMs